Age Verification

Responsible Access to Vaping Products

At ELF, we are committed to ensuring that nicotine pouches and related products are only purchased by adults. Under UK law, it is illegal to sell nicotine-containing products to anyone under 18. To help us comply, we use AgeChecked, a trusted third-party age verification provider, to confirm that our customers meet the legal age requirement.

Why We Verify Your Age

• To comply with UK legislation and ensure responsible retailing.

• To prevent underage access to nicotine products.

• To protect our community and uphold safe, legal vaping practices.

How Our Age Verification Process Works

1. During checkout, you will be asked to provide your full name, billing address, and date of birth, exactly as they appear on official documentation.

2. We securely share this information with AgeChecked, who verify your age using reliable public data sources.

3. If automatic verification fails, AgeChecked offers several backup options:

• Verifying via mobile number, electoral roll, or credit card.

• Uploading a photo ID, such as a driving licence or passport.

4. Once verified, AgeChecked may retain your verification data for future purchases, reducing the need to re-verify each time.

What If You’re Under 18 or Verification Fails?

• You can still browse the ELF website, but you will not be able to complete a purchase.

• If the AgeChecked verification does not pass, your order will be declined.

• Providing false information could also result in your purchase being cancelled.

Privacy & Data Protection

• AgeChecked handles all data securely and uses industry-standard security measures.

• Your personal information is used only for age verification and is not shared for marketing.

• AgeChecked retains your data only as long as necessary for verification, in line with GDPR requirements.

Legal Compliance

• ELF strictly enforces the 18+ age requirement in line with UK law.

• By using AgeChecked, we ensure our age verification process is secure, compliant, and legally sound.

• These measures help us follow trading standards and industry best practices for responsible sales.

Need Help?

If you’re having trouble with age verification:

• Contact our Customer Support team.

• We can guide you through alternate verification options or check your details.

• Your privacy and security are always our top priority.
  
  

Thank you for helping us keep ELF safe, legal, and responsible.